1. Introduction This Privacy Policy aims to inform you about the personal data we collect through our website, how we process, store, and protect it in accordance with the General Data Protection Regulation (GDPR) and applicable Bulgarian legislation.
2. Data Controller Name: Eli-M Ltd Company ID: 117624980 Address: Ruse, 13 Tsarkovna Nezavisimost St. Contact email: eli_m95@abv.bg
3. What Personal Data We Collect We collect data voluntarily provided by users through our contact form: - first name - last name - email address - phone number 4. Purposes of Data Processing The personal data collected is used solely for the following purposes: - communicating with you in relation to inquiries; - responding to questions and providing information about our services. - the data is not used for marketing purposes and is not shared with third parties unless required by law.
5. Cookies Our website uses cookies to ensure functionality, enhance user experience, and analyze traffic.
5.1 Necessary Cookies These cookies are essential for the proper functioning of the website and cannot be disabled.
5.2 Analytical Cookies (Google Analytics) The site may use Google Analytics — a service by Google LLC — for statistical analysis of user activity. The information is collected anonymously and includes data such as: - time spent on the website; - most visited pages; - device and browser type.
Analytical cookies are used only after the user gives explicit consent via the cookie banner upon first visiting the site.
You can also opt out via the Google plugin: https://tools.google.com/dlpage/gaoptout
6. Google Search Console The website uses Google Search Console to monitor the site’s visibility in search engines. No personal data is collected from users through this service.
7. Data Storage and Protection The personal data collected is stored on secure servers with appropriate technical and organizational safeguards. Data is retained only for the period necessary to fulfill the purposes mentioned above, unless otherwise required by law.
8. Your Rights Under the GDPR, you have the right: - to access your data; - to rectify or delete it ("the right to be forgotten"); - to object to processing; - to data portability; - to file a complaint with the Commission for Personal Data Protection: https://www.cpdp.bg
9. Contact If you have questions about this policy or the processing of personal data, you can contact us: eli_m95@abv.bg +35982872139
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